Freshdesk is a cloud-based customer support software that provides ticketing, live chat, knowledge base, and multi-channel support capabilities. It helps businesses manage customer service interactions across email, phone, chat, and social media from a unified platform.
Categories: Live chat
Official website: https://freshdesk.com
Freshdesk is ranked #43 of 100 in Live chat by website adoption.
WhatStack detects Freshdesk by analyzing HTTP headers, HTML source code, JavaScript globals, meta tags, cookies, DNS records, and ads.txt entries using signature-based pattern matching across 10 different analyzers.